TERMS & CONDITIONS
TERMS
& CONDITIONS
Last updated: 03/14/2024
Welcome to the yentravel.us website! We are delighted that you have taken the time to read these terms & conditions (“Terms”).
Please carefully read these terms and conditions before accessing, using, or obtaining any materials, information, products, or services. By accessing the yentravel.us website (“Our Website”), you agree to be bound by these terms and conditions (“Terms”) and our Privacy Policy. If you do not accept all of these Terms, please kindly do not use Our Website. In these Terms, “we”, “our”, and “Yentravel” refer to Yentravel LLC, while “you” and “your” refer to you, the user of Our Website.
We may modify these Terms for any reason, at any time, by posting a new version on Our Website without prior notice. These changes do not affect rights and obligations arising prior to such changes. You should regularly review these Terms for changes. By continuing to use Our Website after the Terms have been modified, you agree to and must comply with the Terms in effect at the time of your use.
1. USAGE OF OUR SERVICES
1.1. Through the Website, Yentravel provides an online platform where you can access information about promotional programs of airlines, travel services, insurance, accommodation services, etc. Our website is provided to you solely for personal and non-commercial purposes, not for any other purposes. You must be eighteen (18) years of age or older and have legal capacity to use the Website.
1.2. By using Our Website, you agree not to:
1.2.1 Access, monitor the website by any manual or automated means for any purpose without the express written permission of Yentravel. The use of any automated system or software to extract data from Our Website for commercial or non-commercial purposes is prohibited;
1.2.2 Violate restrictions regarding excluding robots on Our Website, circumvent, or disrupt other measures used to prevent or limit access to Our Website;
1.2.3 Directly link to any part of Our Website for any purpose without the express written permission of Yentravel;
1.2.4 Attempt to interfere with the normal operation or conduct any action that causes unreasonable load on the Website or our infrastructure;
1.2.5 Copy, sell, trade, resell, or exploit the content, products, and services provided through Our Website for commercial/competitive purposes;
1.2.6 Use any feature of Our Website for any unlawful, harmful, objectionable, or inappropriate purpose, as determined by us;
1.2.7 Post or distribute any material on Our Website that violates the rights of any third party or any applicable law;
1.2.8 Use Our Website to collect or store personal data about others;
1.2.9 Transmit any advertisements or advertising materials on Our Website;
1.2.10 Disrupt, disable, or interfere with security-related features of Our Website or features that prevent or restrict the use or copying of any content or enforce restrictions on the use of Our Website or any content on the Website;
1.2.11 Impersonate any individual or entity, forge or misrepresent a connection with an individual or entity for the purpose of causing harm, confusion, deception, or fraud;
1.2.12 Intentionally or unintentionally violate or encourage others to violate any laws, rules, orders, or regulations currently in effect;
1.2.13 Remove or adjust any copyright or ownership notices related to or associated with any content on the Website;
1.2.14 Publish or post threats of violence or encourage or incite others to engage in violence or illegal activities that may adversely affect or damage the Website, Yentravel, or affiliated companies and employees or reputation of Yentravel.
We reserve the right, in our sole discretion, at any time and without prior notice or legal responsibility, to suspend, terminate, or restrict your access to any or all components of Our Website.
2. TRAVEL ADVICES
2.1 While most trips proceed smoothly, journeys to certain destinations may carry more inherent risks than others. You should consider any warnings/advice about travel issued by relevant authorities before/during your trip. We will use expertise, experience, and caution in displaying specific destinations, but Yentravel does not declare or warrant that visiting these destinations is safe or without risk, and we are not legally responsible for any damages or losses that may occur due to travel to those destinations.
2.2 Each travel service must adhere to the Rules and limitations of the Service Provider. In any case, Yentravel will not be legally responsible for any inconveniences occurring during your journey or stay. You are responsible for choosing travel, itinerary, and destinations for your entire itinerary. Yentravel is not responsible for any losses incurred when you do not carry the necessary documents for travel, such as your passport.
2.3 If you purchase round-trip tickets under the same airline booking code (Passenger Name Record, abbreviated as PNR), both outbound and return tickets must be used in full, as outlined in the electronic ticket itinerary. Using only (i) outbound or return, or (ii) using a portion of the round–trip flight, may render the remaining ticket invalid and non-refundable. Engaging in prohibited behaviors by the airline may result in the carrier taking actions, including ticket cancellation, denial of boarding, revocation of frequent flyer miles and other benefits, additional charges to the purchaser’s credit card, additional fees collected at the airport, or bills in the future. Yentravel will not be liable if passengers violate these terms and conditions.
2.4 You should purchase insurance to cover the consequences of certain cancellations and specific risks (such as the cost of repatriation in the event of an accident or illness). You are responsible for ensuring that all insurance contracts purchased meet your requirements. You may see certain travel insurance products. In that case, detailed information about the insurance service provider, relevant key information, as well as terms and conditions will be displayed on Our Service.
2.5 You are fully responsible for obtaining, maintaining, and being ready to present a valid and current travel permit or necessary documents for your entry into foreign countries (including, but not limited to, entry visas or other types of travel permits, used for transit or other purposes) before completing your booking or reservation for your trip in accordance with the current laws of the country you are departing from, traveling to, transiting through, or transiting. Yentravel is not obligated to inform you of the preparations needed for travel or the necessary permits for you to carry out your trip. Yentravel reserves the right to limit its legal liability in the event of any losses arising from or related to your travel permits.
2.6 Recommendations regarding vaccinations/immunizations may change at any time. You should consult with a doctor before departure and be responsible for ensuring that you meet all health requirements upon entry, receive vaccinations/immunizations according to related/mandatory requirements, take all recommended medications, and comply with all medical advice related to your trip.
2.7 The prices of services displayed on the Website are always fluctuating and may change at any time. At any given time, prices on the Website may be lower or supplemented with promotions. Please note that discounted prices and promotional programs always come with various terms and requirements related to the booking or refund policies of the Service Providers. Therefore, you should contact our staff directly to confirm the most updated information.
2.8 Some Travel Products may also be sold in currencies other than the currency you pre-set or choose to display search results. Our currency conversion is for informational purposes only and is not considered accurate or real-time; actual exchange rates may fluctuate, and your payment service provider (e.g., your credit card issuer) may impose conversion fees and apply currency rates from a different day.
3. OUR LIABILITY
3.1 Yentravel does not provide, own, or control any travel services and products that you may access through our Website, such as flights, accommodations, or travel insurance (“Travel Products”). Travel Products are owned, controlled, or provided by third-party service providers (“Travel Service Providers”) directly (e.g., airlines) or as agents.
3.2 Travel Service Providers are responsible for Travel Products. Therefore, you must agree to and understand the terms and privacy policies of the Travel Service Providers (airlines, hotels, tour companies, etc.) applicable to your trip. You assume the risk when interacting with any Travel Service Providers accessed through our Website; Yentravel is not responsible for any errors, omissions, warranties, guarantees, or negligence of any Travel Service Providers, or personal injury, death, property damage, or other costs arising from such situations.
3.3 The display on our Website of Travel Products or Travel Service Providers does not imply, suggest, or constitute Yentravel’s recommendation of those Travel Products or Travel Service Providers, or any sponsorship or endorsement by Yentravel of those Travel Service Providers, or any affiliation between those Travel Service Providers and Yentravel.
3.4 Yentravel hosts and displays content on its Website, including detailed information, images, prices, rules, and limitations, etc., provided by or obtained from Travel Service Providers. Travel Service Providers are responsible for ensuring that such information is accurate, complete, and up-to-date. Yentravel is not responsible for any inaccuracies unless we directly cause such inaccuracy (this also includes accommodation ratings provided for guidance purposes and may not be the official rating). We do not guarantee the actual condition of specific Travel Services. Images used on the Website are for reference only.
4. COMMENTS, REVIEWS, AND IMAGES
4.1 Our website and services contain sections for reviews, comments, questions, suggestions, remarks about airlines, trips, accommodations, etc., where you can post content. If you use these interactive areas, you are solely responsible for the original creative content, including but not limited to any reviews, text, images, links, or videos that you upload, transmit, or share with us or others on or through the website (collectively referred to as “User Content”).
4.2 By posting User Content on the website, you declare that: (i) you own and control all rights related to the User Content; or (ii) the User Content is within the public domain and does not contain any false statements, violate the Terms or any laws and regulations, infringe upon the rights of any third party; or (iii) to your knowledge, no one else claims ownership or exclusive rights to the User Content. You understand that we do not control User Content and will not be responsible or legally liable for such User Content in any form.
4.3 You also acknowledge and agree that we have a perpetual, transferable, irrevocable, fully paid, worldwide license to use, modify, copy, distribute, prepare derivative works, publicly perform, and publicly display (in any form and on all media now known or invented in the future) all User Content or other content provided to us. We may use User Content in any format, channel, platform, or area with the right to localize such content into other languages. If uploaded or submitted to us, you also grant us the right to use the name that you submit along with the submitted content to attribute your submitted content. Additionally, we reserve the right to act if either party violates your rights or Yentravel’s rights.
4.4 User Content provided will be considered non-confidential, and Yentravel will not be obligated to treat review content as confidential information. However, we have the right and full discretion to remove, edit, or screen from our website at any time and in any circumstance without prior notice. Reasons for removal may include, but are not limited to when we in good faith believe that the User Content violates these Terms or believe that removal may be necessary to protect our rights or the rights of users or to minimize any harm or legal liability to us or any users.
5. PRIVACY POLICY
The Privacy Policy is an integral part of these Terms. We are committed to protecting the privacy, confidentiality, and security of the personal information you provide to us.
Please review our current Privacy Statement, which governs your use of the Services and is incorporated into these Terms by reference, to understand how we operate.
6. INTELLECTUAL PROPERTY POLICY
6.1 We, along with our affiliates, travel service providers, and other licensors, own all information and materials, including but not limited to text, images, software, trademarks, service marks, and other materials on our website, excluding User Content. Your use and access to our website do not grant you any license or right to use any trademarks on our website. Therefore, you are not permitted to copy or transmit any materials except for personal, non-commercial use. All copyright notices, trademarks, and other ownership notices presented on our website must appear on all printed copies. If you violate these rights, Yentravel reserves the right to seek civil remedies for all damages or losses incurred by Yentravel.
6.2 Product names, services, or companies other than Yentravel’s on our website belong to their respective third parties and may be mentioned on our website for reference purposes only, not under our management. Our inclusion of these links does not endorse the content on those websites or associate with the operators of those websites. You agree to release us from liability for any fees, losses, or damages directly or indirectly caused or alleged to be caused by or related to the use or connection with that content, website, or resource.
6.3 We respect the intellectual property rights of others and expect our suppliers, partners, and users (collectively referred to as “Users”) to do the same. Additionally, in cases of repeated infringement, we will terminate the accounts of Users if they repeatedly infringe. If you discover any trademark infringement, please notify us at info@yentravel.us. We only handle trademark infringement-related emails at this email address.
7. DISCLAIMER
To the extent permitted by law, we hereby expressly exclude all liability and legal obligations for:
(i) Any loss or damage caused by viruses, malicious software, system repairs, computer equipment, or other property of yours resulting from your access to our website, downloading any content from our website.
(ii) Any injury; death; loss; accident; delay; or any direct, special, punitive, indirect, incidental, or consequential damages in any form (including but not limited to lost profits or savings), whether based on contract, tort, strict liability, or otherwise, arising out of or in any way.
8. LIMITATION OF LIABILITY
8.1 Without prejudice to the provisions of these terms, each party’s liability is limited and excluded to the fullest extent permitted by law, such as for personal injury and loss of life. We shall not be liable for any loss or damage, direct or indirect, arising from or related to the use of this website or the use of links on the website, including but not limited to consequential, incidental, punitive, or consequential damages or other economic losses, even if we have been advised of the possibility of such loss or damage. Your sole remedy is to cease using this website.
8.2 Some states or countries do not allow the limitation of liability, so the above limitations may not apply or may only apply in part to you.
9. INDEMNIFICATION
Under these terms, you agree to defend and indemnify us and our Partners, as well as any officers, directors, employees, and agents thereof, from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties, or other costs or expenses of any kind, including but not limited to reasonable legal and accounting fees incurred by third parties, arising out of or in any way related to your breach of these Terms or any agreements formed as part of these Terms by reference, your violation of any applicable law, and your use or access to the Website.
10. OVERALL
Legal Governing and Jurisdiction
By accepting the Terms, you and we both waive the right to trial by jury and the ability to participate in a class action lawsuit. Any and all disputes between us or you related to any services or your relationship with us (including but not limited to issues concerning data, your interactions with us, advertising and disclosure of information, emails, and mobile (text) messages we send you or the use or disclosure of any information about you) shall be submitted to confidential arbitration in the state of Georgia. Claims include claims based on contract, tort (including intentional conduct), fraud, your and our negligence, statutory provisions, or any other sources of law.
Termination
(i) These Terms constitute the entire agreement between you and us regarding the Service. These provisions supersede, terminate all prior or contemporaneous communications (whether electronic, oral, or written) between you and us regarding the Service.
(ii) Only Yentravel has the right to decide to change, delay, suspend, or terminate this Website and/or any portion of the Website at any time for any reason without prior notice to you.
(iii) Upon termination, you shall still be bound by the obligations in these Terms, including but not limited to warranties, indemnities, disclaimers, and limitations of legal liability you agreed to.
(iv) Yentravel shall not be liable to you or any third party for terminating or suspending your access to the Website.
Third-Party Rights
Unless expressly provided in these Terms, we do not intend for anyone other than a party to these Terms to enforce these Terms. No third-party beneficiary rights are created, and these Terms do not confer any enforcement rights under current law or regulation related to any third-party enforcement rights under any portion of these Terms.
Assignment
We may and you may not assign, subcontract, or delegate any of your rights or obligations under these Terms. Such assignment shall not be deemed a modification of the Terms and shall not require notice to you, provided your rights under these Terms are not adversely affected.
11. OTHER CONTENT
We encourage you to share your feedback and questions with us, but please note that we may not be able to respond to all comments and inquiries.
Please be aware that we are not responsible for reviewing unsolicited ideas for our business operations (such as product or advertising ideas) and will not assume any legal liability for any similarities between those ideas and materials that may appear in Yentravel’s products or services in the future. Furthermore, by submitting Feedback, you are granting us an irrevocable, perpetual, non-exclusive, transferable, fully paid-up, worldwide (with the right to sublicense) license to use, copy, modify, publicly perform, publicly display, reformat, translate, provide, reproduce, excerpt (in whole or in part), and distribute the Feedback we receive from you for any purpose, including business, commercial, marketing, advertising, or other purposes.
12. CONTACT
Address: 1630 Pleasant Hill Road, Suite C8, Duluth, GA 30096
Email: info@yentravel.us
Hotline: +1 470 666 5599